Guardian Tales is a fun and exciting puzzle game developed by Kakao Games that help people relieve stress by doing something they’re really good at — solving puzzles.
It is loved by players and is played by millions around the globe.
In addition, many reports have also surfaced about common errors that footballers face. These are the Guardian Tales Error 500.
The error prevents players from logging into the game. It can be frustrating if you’re trying to enjoy the game.
The top five fixes for the Guardian Tales platform error 500 are discussed in this article. They’ll help you get back to playing the game as quickly as possible.
What is Guardian Tales Platform Error 500?
If you get this error, you’ve been caught in the crossfire. Guardian Tales Platform Error 500 is an error code that some players have received when attempting to access the game.
A common issue is server issues. Other causes are a corrupted game file or an unsupported operating system.
Either way, this error can prevent your players from accessing the game and can be quite frustrating.
Understanding the causes of Guardian Tales Platform Error 500
There are two common errors you may get if you try to install the Google Chrome Extension called “The Guardian.
An HTTP status code of 500 is an internal server error. It can mean the server was unable to start, or the server was already running.
This error can occur for many reasons, such as incorrect server configurations, faulty coding, or problems with the server hardware.
When the Guardian Tales server is under heavy load of prayer requests, the system errors out with the message: “Game Server Error 500.
If you’re playing online, your computer may experience difficulties logging into a high-traffic game like Overwatch.
3 Causes of Guardian tales platform error 500
There can be many reasons why Guardian Tales Platform Error 500 can occur. A few of them are given below.
1. Slow internet connection
A slow internet connection can always cause such errors to occur. There are several reasons why you may be experiencing slow internet speeds. Some possible causes include:
- Internet congestion: This can be caused by too many devices on your network.
- Poor router placement: If your router is placed far from your gaming device.
- Outdated hardware: If you are using an old router or modem, it may not be able to handle the demands of online gaming. It may result in slow speed.
- Viruses or malware: A virus or malware on your device can slow down your internet connection.
2. Outdated version of Guardian Tale
An outdated version of the game could be the second reason for this error. Outdated versions of games may not be compatible with newer operating systems. It can cause the game to crash or not run at all.
So, if you are using an outdated version of the game, it may not run the game smoothly, and you can face such errors.
3. Obtrusive third-party firewall
It can stop the game from running smoothly. The third-party firewall or antivirus could consider the game malware.
Fix it first!
Fixes of Guardian Tales platform error 500
Here are the major fixes to Guardian Tales platform error 500, which will help you to continue your adventurous journey.
1. Clear the Cache and Cookies
One of the most straightforward fixes for the Guardian Tales platform error 500 is to clear the cache and cookies of your browser. This can help resolve any temporary issues with the browser that may be causing the error. To clear the cache and cookies, follow these steps:
- Open your browser and go to the settings menu.
- Find the option for clearing cache and cookies and click on it.
- Select the time range for which you want to clear the cache and cookies.
- Click on the clear button.
Once you have cleared the cache and cookies, log in to Guardian Tales again and see if the error is resolved.
2. Check Your Internet Connection
A poor internet connection can sometimes cause the Guardian Tales platform error 500. This can happen if the game cannot connect to the server due to a slow or unstable internet connection. To check your internet connection, follow these steps:
- Open a web browser and try to load a webpage.
- Your internet connection is likely the issue if the webpage loads slowly or not.
- Restart your router or modem and try again.
If your internet connection is stable and the error persists, move on to the next fix.
3. Restart the Game
Restarting the game can help resolve the Guardian Tales platform error 500. This can refresh the game and clear any temporary glitches that may be causing the error. To restart the game, follow these steps:
- Close the game on your mobile device.
- Wait for a few minutes.
- Reopen the game and try logging in again.
If the error persists, move on to the next fix.
4. Update the Game
An outdated version of Guardian Tales can also cause the platform error 500. Developers regularly release updates to fix bugs and improve the game’s performance. If you haven’t updated the game in a while, the error may be due to an outdated version. To update the game, follow these steps:
- Open the app store on your mobile device.
- Search for Guardian Tales.
- If an update is available, click on the update button.
After the game is updated, try logging in again and see if the error is resolved.
5. Reinstall the game
If updating the game didn’t work for you, re-installing it is the last option. It can surely solve the Guardian Tales platform error 500.
Re-installing your app can fix many seemingly random errors on your app, whether you are on Android or iOS.
If none of the above fixes work, the error is likely due to a server issue that only the game developers can fix. In this case, you should contact the Guardian Tales support team for assistance. To contact support, follow these steps:
- Open the game and click on the settings icon.
- Click on the support button.
- Fill out the form with your details and a description of the error.
- Submit the form and wait for a response from the support team.
The support team will help you troubleshoot the error and provide a solution.
The Guardian Tales error 500 can be frustrating for players, but there are several ways to fix the problem.
From clearing the cache and cookies to contacting customer service, these steps will help you get your game back online ASAP.
Try this article or that one if you encounter the error, and you’ll be good to go.
What is the Guardian Tales platform error 500?
- The Guardian Tales platform error 500 is an internal server error that occurs when the game servers are overloaded with player requests.
What causes the Guardian Tales platform error 500?
- The error can occur for various reasons, such as incorrect server configurations, faulty coding, or problems with the server hardware.
How can I fix the Guardian Tales platform error 500?
- You can fix the error by clearing the cache and cookies, checking your internet connection, restarting the game, updating the game, or contacting support.
What should I do if none of the fixes work?
- If none of the fixes work, you should contact the Guardian Tales support team for assistance.
How can I contact the Guardian Tales support team?
- You can contact the support team by clicking on the support button in the game settings and filling out the form with your details and a description of the error.